Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
7 months 6 days ago | 3 months 3 weeks ago |
| Schrodinger 2023.2 does not launch | Software |
Resolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
7 months 3 weeks ago | 5 months 2 weeks ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
8 months 2 weeks ago | 8 months 2 weeks ago |
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
9 months 1 week ago | 9 months 1 week ago |
| Code Server ondemand.osc.edu cannot open this folder because it contains system files | OnDemand, Software |
Resolved |
Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files" |
9 months 3 weeks ago | 9 months 3 weeks ago |
| MVAPICH 3.0 hang due to PMI mismatch with Slurm | Software |
Resolved (workaround) |
Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more |
10 months 1 week ago | 3 months 14 hours ago |
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
10 months 2 weeks ago | 8 months 2 weeks ago |
| GPU Memory Not Released Causing OOM in Subsequent Jobs | GPU |
Resolved (workaround) |
We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more |
10 months 3 weeks ago | 5 months 3 days ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
10 months 4 weeks ago | 10 months 4 weeks ago |
| ouollama fails to login | Login Problems, Software, Web Services |
Resolved |
Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not... Read more |
10 months 4 weeks ago | 10 months 4 weeks ago |
