Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 3 months ago | 1 year 2 months ago |
| qstat error on Oakley Nov 21, 2017 | Batch |
Resolved |
We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs: ... Read more |
8 years 8 months ago | 8 years 8 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
3 years 12 months ago | 3 years 12 months ago | |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
3 years 3 months ago | 3 years 3 months ago |
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
11 years 5 months ago | 8 years 2 months ago | |
| Problems with the home directories | filesystem |
Resolved |
We are currently seeing problems with the home directories at OSC's HPC facility.... Read more |
6 years 2 months ago | 6 years 2 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 3 months ago | 6 years 11 months ago |
| Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error | Cardinal |
Resolved (workaround) |
You may encounter the following error while running an Abaqus parallel job with PMPI: Traceback (most recent call last): File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",...Read more |
1 year 7 months ago | 1 year 3 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 8 months ago | 8 years 2 months ago |
| Rolling reboots on owens and pitzer starting 18 Aug 2021 | Batch, Connectivity, Maintenance |
Resolved |
We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates. The... Read more |
4 years 12 months ago | 4 years 11 months ago |
