Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| HCOLL-related failures in OpenMPI applications | Cardinal, Software |
Resolved (workaround) |
Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers...Read more |
1 year 10 months ago | 1 year 4 months ago |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
9 years 11 months ago | 9 years 9 months ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
5 years 2 months ago | 5 years 2 months ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
12 years 11 months ago | 12 years 6 months ago |
| Resolved: Home directory space Issue with MATLAB 2024a | Software |
Resolved |
Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more |
1 year 3 months ago | 1 year 3 months ago |
| Oakley and Owens queue issue | Batch |
Resolved |
We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.
|
8 years 8 months ago | 8 years 8 months ago |
| Rolling Reboot for Security Fix |
Resolved |
A rolling reboot is in progress to address CVE-2026-23111 (nf_tables logic bug) for all clusters, including Ascend, Cardinal, and Pitzer. Login nodes will be rebooted first and access... Read more |
2 months 3 weeks ago | 2 months 2 weeks ago | |
| MPI fails with UCX 1.18 | Software |
Resolved (workaround) |
After the downtime on August 19, 2025, users may encounter UCX errors such as: UCX ERROR no active messages transport to <no debug data>: self/memory -...Read more |
1 year 2 weeks ago | 11 months 4 days ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
8 years 1 month ago | 8 years 1 month ago |
| MOE license server down | Licensing |
Resolved |
The MOE license server is experiencing an unknown issue and potentially down. We are working to resolve the issue. |
2 years 11 months ago | 2 years 11 months ago |
