Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to...

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9 years 3 months ago 9 years 3 months ago
MyOSC may not show usage for 28 March 2022 client portal Resolved

MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment.

Resolution notes:

The job usage for...

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4 years 5 months ago 4 years 5 months ago
Lustre, Infiniband Operational and Being Monitored Closely filesystem Resolved

UPDATE: Most users should no longer see any issues with Lustre.


Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "...

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12 years 1 month ago 12 years 1 month ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

6 years 10 months ago 6 years 6 months ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

=====

It is fixed and running...

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7 years 10 months ago 7 years 10 months ago
Slurm to be Upgraded to Version 23.11.4 Owens, Pitzer Resolved

Updates on 04/08/2024:

The rolling reboots are completed. 

Updates:

We will perform rolling reboots on this...

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2 years 6 months ago 2 years 5 months ago
pdsh -j broken on Oakley Batch, system software Resolved

pdsh -j is broken on Oakley.  It was broken by updates during the September downtime.  We are currently working on resolving the issue.

Users who require...

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10 years 9 months ago 8 years 3 months ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC...

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5 years 8 months ago 5 years 8 months ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for...
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10 years 3 weeks ago 10 years 2 weeks ago
Reached your pull rate limit while pull from Docker hub Software Resolved
(workaround)

You might encounter an error when pulling from Docker hub:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your...
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5 years 2 months ago 9 months 3 weeks ago

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