Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
7 years 1 month ago | 7 years 1 month ago |
| OSC Service Outage Notification | Outage |
Resolved |
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more |
1 year 2 months ago | 1 year 2 months ago |
| Critical change about using $PFSDIR directory at OSC | Batch |
Resolved |
Starting from Thursday, Feb 2nd, the |
9 years 6 months ago | 9 years 6 months ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
3 years 5 months ago | 1 year 3 months ago |
| OnDemand with Safari | Web Services |
Resolved |
Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more |
12 years 3 months ago | 10 years 10 months ago |
| Maintenance outage on the cluster export services | Maintenance, OnDemand, Ruby |
Resolved |
Update on 14 April 2020, 0903: Work is completed. Original message: There will be maintenance on cluster export services on Tuesday, April... Read more |
6 years 4 months ago | 6 years 4 months ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
8 years 3 weeks ago | 8 years 3 weeks ago |
| Rolling reboots on all HPC systems starting Oct 31 2024 | Owens, Pitzer |
Resolved |
Updates on Nov 13 2024: Pitzer is completed. Updates... Read more |
1 year 9 months ago | 1 year 9 months ago |
| Code Server ondemand.osc.edu cannot open this folder because it contains system files | OnDemand, Software |
Resolved |
Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files" |
9 months 3 weeks ago | 9 months 3 weeks ago |
| OnDemand Shell App Not Working in Firefox 148 | OnDemand |
Resolved |
Updates on March 12, 2026: This is fixed with OnDemand 4.1.4. Original post: We are aware of an... Read more |
5 months 2 weeks ago | 5 months 6 days ago |
