Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm client portal Resolved

We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See...

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4 years 2 months ago 4 years 2 months ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

13 years 2 weeks ago 12 years 8 months ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations...

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9 months 1 week ago 8 months 5 days ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ...

6 years 10 months ago 1 year 5 months ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

8 years 9 months ago 8 years 9 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have...

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2 years 5 months ago 2 years 5 months ago
Rolling reboots on all HPC systems starting Oct 31 2024 Owens, Pitzer Resolved

Updates on Nov 13 2024:

Pitzer is completed. 

Updates...

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1 year 11 months ago 1 year 11 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show...
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11 years 5 months ago 11 years 1 week ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to...

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5 years 2 months ago 5 years 2 months ago
Data on /fs/scratch is not accessible filesystem Resolved

Updated on 10:30 AM July 3rd, 2019:

Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience.  ...

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7 years 3 months ago 7 years 3 months ago

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