Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary Login Node Instability on Ascend Ascend Unresolved

We are currently experiencing temporary instability on the Ascend login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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2 months 3 weeks ago 2 months 3 days ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

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8 years 11 months ago 8 years 11 months ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node....

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3 years 1 month ago 2 years 7 months ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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3 months 2 weeks ago 3 months 2 weeks ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:...
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11 years 11 months ago 11 years 11 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 1 month ago 6 years 2 weeks ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can....

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7 years 7 months ago 7 years 7 months ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number...

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1 year 7 months ago 1 year 6 months ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes...

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10 years 6 months ago 10 years 6 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact...

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4 years 10 months ago 4 years 10 months ago

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