Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary Login Node Instability on Ascend Ascend Unresolved

We are currently experiencing temporary instability on the Ascend login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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2 months 2 weeks ago 1 month 3 weeks ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node....

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3 years 1 month ago 2 years 7 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 1 month ago 12 years 1 month ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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3 months 1 week ago 3 months 1 week ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 1 month ago 6 years 1 week ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ...

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7 years 9 months ago 7 years 9 months ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number...

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1 year 7 months ago 1 year 6 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby...
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10 years 11 months ago 10 years 10 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact...

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4 years 9 months ago 4 years 9 months ago
BWA Software Security Vulnerability Software Resolved

...

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7 years 2 weeks ago 7 years 2 weeks ago

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