Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Temporary Login Node Instability on Ascend | Ascend |
Unresolved |
We are currently experiencing temporary instability on the Ascend login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively... Read more |
2 months 2 weeks ago | 2 months 21 min ago |
| OnDemand service is not available | OnDemand |
Resolved |
Update: OnDemand service is available again. Original post: OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more |
7 years 7 months ago | 7 years 7 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
5 years 4 months ago | 5 years 4 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While...Read more |
1 year 3 months ago | 8 months 3 weeks ago |
| Submit filter bug after downtime | Batch |
Resolved |
A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more |
10 years 6 months ago | 10 years 6 months ago |
| weld predictor - slurm account error | OnDemand, Software |
Resolved |
Updated on 09/08/2022: Users can choose the project code from a dropdown list to use. Original Post: Users of weld predictor software in... Read more |
4 years 2 weeks ago | 3 years 11 months ago |
| 6/4/13 Scheduled Downtime | Outage |
Resolved |
HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information. |
13 years 2 months ago | 13 years 2 months ago |
| Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 | Batch, Owens |
Resolved |
Updates on 12:20PM September 25, 2017: The rolling reboot of Owens is completed. ... Read more |
8 years 11 months ago | 8 years 10 months ago |
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
6 years 8 months ago | 5 years 5 months ago |
| GPU/VIS nodes for various OOD apps are broken | Cardinal, OnDemand, Outage, Software |
Resolved |
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more |
6 months 2 weeks ago | 6 months 1 week ago |
