Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Ls-dyna license outage since Oct 15, 2019 | Licensing |
Resolved |
Updated on 1:47 PM Oct 16, 2019 The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019 Original Post: The ls-dyna... Read more |
6 years 10 months ago | 6 years 10 months ago |
| Rolling reboot of Owens and Pitzer starting from February 3, 2020 | login, Owens, Pitzer |
Resolved |
2:11 PM 2/17/2020 Update: The rolling reboot of Owens has been completed. 12:41 PM 2/10/2020 Update: The rolling reboot of Pitzer has been... Read more |
6 years 6 months ago | 6 years 6 months ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
11 months 1 week ago | 10 months 3 weeks ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
8 years 2 weeks ago | 8 years 5 days ago |
| Compatibility Issues with NumPy 2.0 | Software |
Resolved (workaround) |
The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues... Read more |
2 years 2 weeks ago | 1 year 3 months ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
11 years 3 months ago | 10 years 10 months ago |
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
5 years 2 months ago | 5 years 2 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 1 month ago | 4 years 8 months ago |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 3 months ago | 1 year 2 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 5 months ago | 9 years 5 months ago |
