Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Brief disruption to external network, 2013/11/27 | Connectivity |
Resolved |
This maintenence was cancelled, to be rescheduled at some undetermined point in the future. |
12 years 9 months ago | 12 years 9 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
6 years 7 months ago | 6 years 7 months ago |
| Occasional failures in file permissions | filesystem |
Resolved |
Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you... Read more |
8 years 5 months ago | 4 years 9 months ago |
| MATLAB (legacy) r2024a fails to launch on OnDemand Desktop | Software |
Resolved (workaround) |
As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the... Read more |
3 months 3 weeks ago | 3 months 2 weeks ago |
| Partial Unavailability of Owens Nodes: 07/29 - 08/06 | Outage |
Resolved |
Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,... Read more |
2 years 1 month ago | 2 years 3 weeks ago |
| Addressing CP2K 7.1 Memory Issues on Pitzer and Owens Clusters | Owens, Pitzer |
Resolved (workaround) |
According to https://github.com/cp2k/cp2k/issues/1830 and user feedback, you may encounter Out-of-Memory (OOM) errors during long molecular... Read more |
1 year 9 months ago | 1 year 3 months ago |
| Unscheduled GPFS Outage | filesystem |
Resolved |
As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more |
11 years 2 months ago | 11 years 2 months ago |
| Jupyter security issue Aug. 13, 2021 | Maintenance, OnDemand, Software |
Resolved |
Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability. OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more |
5 years 3 weeks ago | 5 years 2 weeks ago |
| Group membership discrepancies | Account Management, client portal |
Resolved |
Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). Issue: if you are added to a project that is still in a REQUESTED... Read more |
7 years 1 month ago | 7 years 1 hour ago |
| Podman storage error due to outdated configuration file | Software |
Resolved (workaround) |
If you experience a storage error such as: write /var/tmp/storage388772891/1: no space left on device. you may have an outdated ~/.... Read more |
1 year 1 month ago | 1 year 1 month ago |
