Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 3 months ago 12 years 3 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 3 months ago 6 years 2 months ago
Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 Batch, login, Pitzer Resolved

Updates at 10AM Feb 11, 2021:

The rolling reboot is completed. 

Original Post:

We will have rolling reboots of Pitzer cluster including...

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5 years 8 months ago 5 years 8 months ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log...

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7 years 8 months ago 7 years 8 months ago
OSC will remove Jupyter MATLAB Kernel Cardinal, OnDemand Resolved

OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page...

1 year 4 months ago 1 year 4 months ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The...

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10 years 3 months ago 10 years 3 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using...

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4 years 5 months ago 4 years 5 months ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement...

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13 years 2 months ago 13 years 2 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2...

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6 years 11 months ago 1 year 4 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

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8 years 10 months ago 8 years 10 months ago

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