Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS...

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7 years 7 months ago 7 years 7 months ago
Intermittent failure of default CPU binding Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.

$ORCA/orca h2o.in...
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1 year 4 months ago 1 year 4 months ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will...

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10 years 3 months ago 10 years 3 months ago
MyOSC may not show usage for 28 March 2022 client portal Resolved

MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment.

Resolution notes:

The job usage for...

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4 years 5 months ago 4 years 5 months ago
Poor network performance on some filesystems filesystem Resolved

We are experiencing some network performance issues on a cluster of servers involved with providing GPFS and some project filesystems. GPFS appears to be functioning acceptably, but proj01, proj02...

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13 years 1 month ago 13 years 1 month ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

6 years 10 months ago 6 years 6 months ago
Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 Batch, Owens Resolved

Updated on Nov 21, 2017 at 3:33PM:

It has been completed. 

Updated on October 20, 2017 at 4:19PM:

We will have a rolling reboot of Owens...

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8 years 10 months ago 8 years 9 months ago
(informational) GPFS maintenance work duplicate known issue filesystem Resolved

Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m.

Although there is no direct impact expected to services at OSC, there may be short...

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6 years 6 months ago 6 years 6 months ago
Job failures on some rolling-rebooted nodes on Owens since April 16, 2018 Owens Resolved

3:35 PM 4/30/2018 Update:

The cause is that NFSv4.1 is not configured correctly after OS on Owens was updated from RHEL 7.3 to 7.4. We re-rebooted the Owens compute nodes...

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8 years 4 months ago 8 years 4 months ago
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Resolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (...

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3 months 1 week ago 2 months 2 weeks ago

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