Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have...

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2 years 4 months ago 1 year 3 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your...

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7 years 1 month ago 7 years 1 month ago
Rolling reboots of Owens cluster, starting from Feb 18, 2021 Owens Resolved

Updated on March 2:

This is completed.

Original Post:

We will have rolling reboots of Owens cluster including login and compute nodes,...

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5 years 5 months ago 5 years 5 months ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted...

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9 years 4 months ago 9 years 4 months ago
Type mismatch error Software Resolved
(workaround)

GNU compiler versions 10+ may have Fortran compiler errors like

Error: Type mismatch between actual argument at (1) and actual argument at (2) (REAL(4)/REAL(8))

...

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1 year 2 months ago 1 year 2 months ago
OnDemand has NOT been working with external providers since 08/22 OnDemand Resolved

Updates on 9:40AM August 23, 2017: this issue has been resolved. 

>>>

Issue:

User can NOT login to OnDemand (ondemand.osc.edu)...

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8 years 11 months ago 8 years 11 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 2 months ago 1 year 2 months ago
Lustre Updates filesystem Resolved

9/10/14 - We have not seen any additional crashes of the Lustre servers since making this change.

8/26/14 
- Lustre jobs are being accepted as of 10AM this...

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11 years 11 months ago 11 years 11 months ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the...

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3 years 7 months ago 3 years 7 months ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as...

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7 years 7 months ago 7 years 7 months ago

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