Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Rolling reboot of Owens starting from Oct 10, 2019 | login, Owens |
Resolved |
Updated on 1 PM Oct 17, 2019: The rolling reboot of Owens has been completed. Original Post: We are having rolling reboots of Owens... Read more |
6 years 11 months ago | 6 years 11 months ago |
| GPFS problems on Owens | filesystem |
Resolved |
Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more |
6 years 8 months ago | 6 years 8 months ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
10 years 11 months ago | 8 years 3 months ago |
| Schrodinger license check in issue | Licensing |
Resolved |
Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more |
2 years 2 months ago | 1 year 9 months ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
7 years 1 month ago | 1 year 4 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
5 years 3 months ago | 5 years 3 months ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
9 years 4 months ago | 1 year 4 months ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress...Read more |
1 year 4 months ago | 9 months 3 weeks ago |
| MVAPICH 3.0 hang due to PMI mismatch with Slurm | Software |
Resolved (workaround) |
Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more |
11 months 1 week ago | 4 months 3 days ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
12 years 1 month ago | 12 years 1 month ago |
