Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency Maintenance: Research Data Storage Scratch Purge | filesystem |
Resolved |
|
2 weeks 4 days ago | 1 week 6 days ago |
| Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 | Batch, login, Pitzer |
Resolved |
Updates at 10AM Feb 11, 2021: The rolling reboot is completed. Original Post: We will have rolling reboots of Pitzer cluster including... Read more |
5 years 7 months ago | 5 years 7 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 3 months ago | 12 years 3 months ago | |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... |
1 year 4 months ago | 1 year 4 months ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 3 months ago | 1 year 3 months ago |
| Switch failure on Nov 17 2018 | filesystem, login |
Resolved |
Updates at 12:51 PM Nov 19: At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more |
7 years 10 months ago | 7 years 10 months ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 9 months ago | 3 years 9 months ago | |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
10 years 7 months ago | 10 years 1 month ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
8 months 1 week ago | 5 months 1 day ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
6 years 6 months ago | 6 years 6 months ago |
