This issue is fixed.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
5 years 4 months ago | 5 years 4 months ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
11 years 5 months ago | 11 years 1 week ago |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 5 months ago | 1 year 4 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 3 months ago | 4 years 10 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
4 years 1 month ago | 4 years 1 month ago | |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 7 months ago | 9 years 7 months ago |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
3 years 5 months ago | 3 years 5 months ago |
| PBS commands on Owens are not working | Batch, Owens |
Resolved |
Update posted on July 12, 2017 at 1:50PM: We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs. ... Read more |
9 years 3 months ago | 9 years 3 months ago |
| Problems with the home directories | filesystem |
Resolved |
We are currently seeing problems with the home directories at OSC's HPC facility.... Read more |
6 years 4 months ago | 6 years 4 months ago |
| Armstrong offline until Noon |
Resolved |
Armstrong will need to be taken down today until Noon. In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance. |
12 years 1 month ago | 12 years 1 month ago |
