Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

  • Logging in / Connecting out to...
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11 years 5 months ago 11 years 5 months ago
MVAPICH2 build of CP2K 6.1 Pitzer Resolved

We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th...

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5 years 8 months ago 5 years 5 months ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if...

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7 years 2 months ago 7 years 2 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ...

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5 years 2 months ago 5 years 2 months ago
HPC Job Activity Table: Save Report client portal Resolved

If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports.

There is...

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7 years 1 week ago 6 years 5 months ago
WARN SparkSession in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following warning message when running a Spark instance using the default PySpark kernel in a Jupyter + Spark application:

WARN SparkSession: Using an...
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1 year 2 months ago 1 year 2 months ago
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to...

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9 years 2 months ago 9 years 2 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

...

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4 years 1 day ago 3 years 12 months ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the...

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2 months 4 weeks ago 2 months 3 weeks ago
Lustre, Infiniband Operational and Being Monitored Closely filesystem Resolved

UPDATE: Most users should no longer see any issues with Lustre.


Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "...

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12 years 1 week ago 12 years 19 hours ago

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