Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

Read more
7 months 4 days ago 3 months 3 weeks ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of...
Read more
8 years 3 months ago 4 years 8 months ago
Conda activate will be enabled for python and miniconda3 modules Resolved

If you've previously utilized conda init to enable the conda activate command, your shell configuration file such as .bashrc would have been altered with...

Read more
2 years 3 months ago 2 years 3 months ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque...

Read more
11 years 5 months ago 8 years 2 months ago
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb...

Read more
5 years 5 months ago 5 years 5 months ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can...

Read more
7 years 3 months ago 6 years 11 months ago
Using mpiexec/mpirun with Intel MPI on Slurm Software Resolved
(workaround)

Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use srun as MPI program launcher. If you prefer using mpiexec/...

Read more
1 year 2 months ago 1 year 2 months ago
Performance Regression of GPU Nodes on Ruby GPU, Ruby Resolved

We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in...

Read more
9 years 8 months ago 8 years 2 months ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer...

Read more
4 years 1 month ago 4 years 1 week ago
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware...

Read more
12 years 1 week ago 12 years 1 week ago

Pages