Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error...

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1 year 2 weeks ago 8 months 3 weeks ago
Dec 27, 2016: Issues with /fs/project filesystem Resolved

Dec 27, 2016 3:46PM Update: Both project and scratch file systems (/fs/project and /fs/scratch ) are back to normal now.  Some users' jobs may be...

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9 years 7 months ago 9 years 7 months ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved....

6 years 10 months ago 6 years 6 months ago
OnDemand experiencing difficulties Web Services Resolved

OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience.

12 years 6 months ago 12 years 6 months ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations...

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7 months 1 week ago 6 months 1 week ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and...

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2 years 6 months ago 2 years 6 months ago
Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 Batch, Owens, Ruby Resolved

Posted on June 12, 2018, at 4:40 PM:

We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday...

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8 years 2 months ago 8 years 1 month ago
MVAPICH2 build of CP2K 6.1 Pitzer Resolved

We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th...

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5 years 8 months ago 5 years 5 months ago
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

  • Logging in / Connecting out to...
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11 years 5 months ago 11 years 5 months ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including...

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1 year 4 months ago 1 year 4 months ago

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