Date: Wednesday, September 16, 2026
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 4 months ago | 1 year 3 months ago |
| NFS service disruption 6/29/16 | filesystem |
Resolved |
OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior. The... Read more |
10 years 2 months ago | 10 years 2 months ago |
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
4 years 4 weeks ago | 4 years 4 weeks ago | |
| Brief disruption on 8/1/2013 at 8AM | Network |
Resolved |
At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement... Read more |
13 years 1 month ago | 13 years 1 month ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
1 year 4 days ago | 11 months 3 weeks ago |
| qstat error on Oakley Nov 21, 2017 | Batch |
Resolved |
We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs: ... Read more |
8 years 10 months ago | 8 years 10 months ago |
| Rolling reboot of Owens and Pitzer starting from February 3, 2020 | login, Owens, Pitzer |
Resolved |
2:11 PM 2/17/2020 Update: The rolling reboot of Owens has been completed. 12:41 PM 2/10/2020 Update: The rolling reboot of Pitzer has been... Read more |
6 years 7 months ago | 6 years 7 months ago |
| Compatibility Issues with NumPy 2.0 | Software |
Resolved (workaround) |
The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues... Read more |
2 years 1 month ago | 1 year 4 months ago |
| OnDemand Apps will not open | OnDemand |
Resolved |
Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers. This has caused OnDemand apps to fail to run with... Read more |
11 years 11 months ago | 10 years 9 months ago |
| Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error | Cardinal |
Resolved (workaround) |
You may encounter the following error while running an Abaqus parallel job with PMPI: Traceback (most recent call last): File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",...Read more |
1 year 8 months ago | 1 year 4 months ago |
