Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
my.osc.edu is NOT available Account Management Resolved

my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to...

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9 years 3 months ago 9 years 3 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to...

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5 years 1 month ago 5 years 1 month ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve...

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1 year 3 months ago 1 year 3 months ago
Lustre, Infiniband Operational and Being Monitored Closely filesystem Resolved

UPDATE: Most users should no longer see any issues with Lustre.


Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "...

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12 years 1 month ago 12 years 1 month ago
Abaqus Service Disruption Expected Software Resolved

Update 12/3/14: 

OSC has acquired its new ABAQUS license with new license terms.  Use is now limited by both institution and for use in educational, institutional, instructional...

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11 years 10 months ago 11 years 9 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "...

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6 years 11 months ago 6 years 11 months ago
ouollama fails to login Login Problems, Software, Web Services Resolved

Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not...

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12 months 21 hours ago 12 months 21 hours ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/...
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7 years 7 months ago 1 year 4 months ago
Running jobs requeued on all clusters Owens, Pitzer Resolved

The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the...

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2 years 10 months ago 2 years 10 months ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for...
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10 years 3 weeks ago 10 years 2 weeks ago

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