Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage...

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7 years 7 months ago 7 years 6 months ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/...

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1 year 3 months ago 1 year 2 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/...

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9 years 11 months ago 9 years 11 months ago
quota exceeded error when using chgrp in /fs/ess directories filesystem Resolved

Users may receive an error when using the chgrp command on data in /fs/ess/ locations.

$ chgrp -v PEX1234 my-file.txt
chgrp: changing group of 'my-file.txt': Disk quota exceeded
failed...
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3 years 7 months ago 3 years 6 months ago
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

12 years 11 months ago 12 years 11 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ...

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6 years 5 months ago 1 year 3 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it...

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12 years 3 months ago 12 years 3 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%....

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6 years 1 month ago 5 years 9 months ago
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been...

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8 years 1 month ago 8 years 1 month ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software Resolved
(workaround)

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...
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1 year 7 months ago 1 year 2 months ago

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