Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed...

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6 years 6 months ago 4 years 6 months ago
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware...

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12 years 2 months ago 12 years 2 months ago
CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node Owens, Pitzer Resolved
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation.

Backtrace for this error:

Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15...

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1 year 11 months ago 1 year 11 months ago
LS-DYNA License problems on all clusters Software Resolved

We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018.

==

It has been fixed and working...

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7 years 11 months ago 7 years 11 months ago
Linaro MAP fails to launch in linaro-forge/23.0.4 Cardinal, Software Resolved
(workaround)

Linaro MAP can fail to work in linaro-forge/23.0.4

We recommend to use linaro-forge/25.1.3 instead

2 months 2 weeks ago 2 months 2 weeks ago
BWA 0.7.17 vulnerability Cardinal Resolved
(workaround)

Cardinal hosted a version of bwa that had an unpatched vulnerability, 0.7.17. 

This version has been removed from Cardinal in favor of 0.7.18

1 year 7 months ago 1 year 4 months ago
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the...

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7 years 8 months ago 7 years 3 months ago
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help. 

4 years 9 months ago 4 years 9 months ago
Some issues remain after downtime Login Problems, Operations, Outage Resolved

15 July 2016, 5:00PM update: some additional issues we are facing

  • We are experiencing periodic hangs of the GPFS client file system software used with the new storage environment. ...
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10 years 2 months ago 9 years 2 weeks ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since...

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7 years 1 week ago 7 years 1 week ago

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