Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb...

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5 years 6 months ago 5 years 5 months ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out...

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12 years 2 months ago 12 years 2 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support...

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5 years 1 month ago 5 years 1 month ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the...

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11 years 11 months ago 11 years 9 months ago
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module...

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1 year 2 months ago 1 year 5 days ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

...

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7 years 7 months ago 7 years 6 months ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Resolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the...

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3 years 6 months ago 3 years 3 months ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

...

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10 years 4 months ago 8 years 2 months ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https...

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6 months 2 weeks ago 3 months 4 weeks ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed...

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6 years 5 months ago 4 years 4 months ago

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