Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Possible job failures due to MPI library change on Pitzer after May 20 Software Resolved

There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI...

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3 years 4 months ago 3 years 4 months ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https...

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7 months 1 week ago 4 months 3 weeks ago
Slurm on Pitzer is offline Resolved

The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience.

2 years 6 months ago 2 years 6 months ago
Emergency InfiniBand Shutdown (All systems) Network Resolved

We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware...

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12 years 1 month ago 12 years 1 month ago
Ondemand error when terminating interactive app OnDemand Resolved
(workaround)

When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page...

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5 years 9 months ago 4 years 4 months ago
LS-DYNA License problems on all clusters Software Resolved

We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018.

==

It has been fixed and working...

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7 years 10 months ago 7 years 10 months ago
OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system Software Resolved
(workaround)

Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ...

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1 year 4 months ago 1 year 4 months ago
Estimated charging for serial jobs on Oakley is incorrect Batch Resolved

Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official...

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10 years 11 months ago 8 years 3 months ago
starccm/15.02.007 with intelmpi after Mar 22, 2022 Resolved
(workaround)

STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more...

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4 years 5 months ago 1 year 4 months ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Resolved
(workaround)

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump...

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7 years 1 month ago 1 year 4 months ago

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