Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

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9 years 5 months ago 9 years 5 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%....

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6 years 2 months ago 5 years 10 months ago
OnDemand Apps will not open OnDemand Resolved

Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers.  This has caused OnDemand apps to fail to run with...

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12 years 1 week ago 10 years 9 months ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software Resolved
(workaround)

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...
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1 year 8 months ago 1 year 3 months ago
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log...

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7 years 8 months ago 7 years 8 months ago
Mathematica fails to launch Pitzer, Software Resolved
(workaround)

Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep...

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1 year 3 weeks ago 1 year 1 week ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please...

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4 years 9 months ago 4 years 8 months ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The...

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10 years 3 months ago 10 years 3 months ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software Resolved

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc...
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1 year 1 month ago 10 months 1 week ago
Issue with accessing to OSC OnDemand OnDemand Resolved

Updated on 11:16 AM September 11, 2019:

OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions....

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7 years 4 weeks ago 7 years 4 weeks ago

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