Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus...

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8 years 4 months ago 8 years 2 months ago
Compatibility Issues with NumPy 2.0 Software Resolved
(workaround)

The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues...

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2 years 1 week ago 1 year 2 months ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot...

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11 years 6 months ago 11 years 6 months ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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5 months 2 weeks ago 5 months 2 weeks ago
OnDemand Apps are not working OnDemand, Outage Resolved

Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:


Failed to submit session with the following error:
sbatch: error: 'pitzer...

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5 years 2 months ago 5 years 2 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact...

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7 years 4 months ago 4 years 8 months ago
STAR error bgzf_open: Assertion failed Cardinal, Software Resolved
(workaround)

You may encounter errors that look similar to these when running STAR 2.7.10b:

STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed.

Cause...

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1 year 2 months ago 1 year 2 months ago
Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 login Resolved

We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on...

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9 years 9 months ago 9 years 9 months ago
Scratch and Project are hung; schedulings have been paused Batch, filesystem Resolved

1:00PM 4/6/2017 Update:  The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem...

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9 years 4 months ago 9 years 4 months ago
Possible job failures due to MPI library change on Pitzer after May 20 Software Resolved

There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI...

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3 years 3 months ago 3 years 3 months ago

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