Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
5 months 2 weeks ago | 5 months 2 weeks ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
4 months 4 weeks ago | 4 months 4 weeks ago |
| Schrodinger 2023.2 does not launch | Software |
Resolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
4 months 5 days ago | 1 month 3 weeks ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
3 months 2 weeks ago | 5 days 13 hours ago |
| Apptainer container builds fail on compute nodes due to /tmp namespace behavior | Software |
Resolved (workaround) |
Building Apptainer containers on compute nodes may fail during |
3 months 2 weeks ago | 2 months 1 week ago |
| GPU/VIS nodes for various OOD apps are broken | Cardinal, OnDemand, Outage, Software |
Resolved |
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more |
2 months 3 weeks ago | 2 months 2 weeks ago |
| Apptainer apt GPG Error Caused by Private /tmp | Software |
Resolved (workaround) |
Duplicate of: |
2 months 2 weeks ago | 1 day 6 hours ago |
| vLLM versions prior to 0.14.1 are deprecated | Software |
Resolved |
vLLM versions prior to 0.14.1 are deprecated due to security issue CVE-2026-22778 which can allow remote code execution. Clients are advised to use versions 0.... Read more |
2 months 1 week ago | 2 months 1 week ago |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
2 months 5 hours ago | 2 months 2 hours ago |
| starccm does not use vis node GPU | GPU, Software |
Resolved (workaround) |
Issue:When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more |
1 month 3 weeks ago | 1 month 3 weeks ago |
