Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
11 years 10 months ago | 11 years 10 months ago |
| Oakley Login Node Issues | Login Problems |
Resolved |
Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred. Glenn is currently functioning... Read more |
11 years 10 months ago | 11 years 10 months ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
11 years 10 months ago | 11 years 10 months ago |
| Lustre is still offline. HPC systems back up | Maintenance |
Resolved |
Day One of the scheduled downtime has been completed, and HPC operations have resumed. As planned, Lustre work will extend into Day Two. Jobs using /fs/lustre or $PFSDIR cannot run until this work... Read more |
11 years 9 months ago | 11 years 9 months ago |
| Certain modules not accessible | Software |
Resolved |
Certain modules are not working for all clusters since the downtime. We have reports specifically that Amber, Gaussian, and Turbomole are not working. We are working to resolve the issue, but... Read more |
11 years 9 months ago | 11 years 9 months ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
11 years 6 months ago | 10 years 5 months ago |
| Issues with VDI through OnDemand | Batch |
Resolved |
Update: Jan 23, 2017 3PM: this issue has been fixed. There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."... Read more |
9 years 3 months ago | 9 years 3 months ago |
| Major network switch outage | Network |
Resolved |
01:20 PM 11/14/2018 Update: ... Read more |
7 years 5 months ago | 7 years 5 months ago |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
7 years 2 months ago | 7 years 1 month ago |
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 1 month ago | 6 years 5 months ago |
