Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Fail to connect with VS Code 1.86 |
Resolved |
VS Code 1.86 (aka the ‘January 2024’ update) requires ≥glibc 2.28 which are not supported on Pitzer and Owens clusters. Please downgrade to VS Code 1.85. See this link for more... Read more |
2 years 6 months ago | 2 years 3 months ago | |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
2 years 5 months ago | 2 years 5 months ago | |
| PyTorch jobs timeout and hanging | GPU |
Resolved |
We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more |
3 years 3 weeks ago | 2 years 7 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 1 month ago | 3 years 3 weeks ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 8 months ago | 3 years 8 months ago | |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
3 years 7 months ago | 3 years 7 months ago |
| quota exceeded error when using chgrp in /fs/ess directories | filesystem |
Resolved |
Users may receive an error when using the chgrp command on data in /fs/ess/ locations. $ chgrp -v PEX1234 my-file.txt chgrp: changing group of 'my-file.txt': Disk quota exceeded failed...Read more |
3 years 6 months ago | 3 years 5 months ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
3 years 6 months ago | 3 years 3 months ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
3 years 5 months ago | 1 year 3 months ago |
| OnDemand 2.1 - Issue downloading large directories | OnDemand |
Resolved |
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size. Users may encouter issues downloading large directories. Staff are... Read more |
3 years 5 months ago | 3 years 5 months ago |
