We are aware of an issue where the OnDemand Shell app is not functioning in Firefox 148.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
5 years 9 months ago | 5 years 9 months ago |
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
5 years 12 months ago | 3 years 10 months ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
6 years 5 days ago | 6 years 5 days ago |
| (informational) GPFS maintenance work duplicate known issue | filesystem |
Resolved |
Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m. Although there is no direct impact expected to services at OSC, there may be short... Read more |
6 years 1 week ago | 6 years 1 week ago |
| Balance could be non-existent | client portal |
Resolved |
Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background. The bug has been identified and a patch will be released ASAP... Read more |
6 years 3 months ago | 6 years 2 months ago |
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
6 years 3 months ago | 6 years 2 months ago |
| Ansys DesignModeler with hardware acceleration | Software |
Resolved (workaround) |
Ansys DesignModeler with hardware acceleration is not working. With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow. ... Read more |
6 years 3 months ago | 9 months 3 weeks ago |
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
6 years 2 months ago | 5 years 1 week ago |
| GPFS problems on Owens | filesystem |
Resolved |
Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more |
6 years 2 months ago | 6 years 2 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
6 years 1 month ago | 6 years 1 month ago |
