We are aware of an issue where the OnDemand Shell app is not functioning in Firefox 148.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| MVAPICH2 build of CP2K 6.1 | Pitzer |
Resolved |
We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more |
5 years 3 months ago | 4 years 12 months ago |
| GPFS errors on compute nodes | filesystem |
Resolved |
We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes. Any jobs running on these nodes accessing files on GPFS may... Read more |
5 years 3 months ago | 4 years 3 months ago |
| Ondemand error when terminating interactive app | OnDemand |
Resolved (workaround) |
When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more |
5 years 3 months ago | 3 years 10 months ago |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your... Read more |
4 years 8 months ago | 3 months 2 weeks ago |
| PyTorch jobs timeout and hanging | GPU |
Resolved |
We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more |
2 years 7 months ago | 2 years 1 month ago |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more |
9 months 4 weeks ago | 9 months 4 weeks ago |
| Resolved: Home directory space Issue with MATLAB 2024a | Software |
Resolved |
Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more |
9 months 6 days ago | 9 months 6 days ago |
| OneDrive Connector File Transfer Issue with Globus |
Resolved |
Update: We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more |
8 months 4 weeks ago | 8 months 2 weeks ago | |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
8 months 4 weeks ago | 6 months 3 weeks ago |
| OSC Service Outage Notification | Outage |
Resolved |
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more |
8 months 3 weeks ago | 8 months 3 weeks ago |
