Due to a critical security vulnerability we need to reboot public-facing systems to deploy a mitigation against the vulnerabilit

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Resolved

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more

3 years 2 months ago 1 year 1 week ago
MPI-IO issues on home directories with Intel MPI 2019.3 Pitzer, Software Resolved
(workaround)

Certain MPI-IO operations with intelmpi/2019.3 may crash, fail or proceed with errors on the home directory. We do not expect the same issue on our GPFS file system, such as the... Read more

12 months 21 hours ago 12 months 21 hours ago
MPI fails with UCX 1.18 Software Resolved
(workaround)

After the downtime on August 19, 2025, users may encounter UCX errors such as:

UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more          
8 months 2 weeks ago 7 months 4 days ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

2 years 7 months ago 2 years 7 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show... Read more
11 years 2 weeks ago 10 years 7 months ago
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules... Read more

4 years 2 months ago 4 years 2 months ago
Matlab PCT broken due to pbsrsh modification Matlab Resolved

A change was made to the system wide pbsrsh script which Matlab relies on.  It has been discovered that this change has broken the parallel computing toolbox (... Read more

11 years 1 week ago 10 years 7 months ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more

4 months 2 days ago 3 weeks 1 day ago
MATLAB (server) missing functionality Software Resolved

You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b

If... Read more

8 months 4 weeks ago 7 months 1 week ago
Mathematica fails to launch Pitzer, Software Resolved
(workaround)

Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more

7 months 4 weeks ago 7 months 2 weeks ago

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