Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual...

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1 year 3 months ago 1 year 3 months ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
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1 year 3 months ago 9 months 1 day ago
NCCL hang on Ascend dual-GPU nodes Ascend, GPU, Software Resolved
(workaround)

Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified...

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1 year 3 months ago 1 year 3 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 3 months ago 1 year 3 months ago
Using mpiexec/mpirun with Intel MPI on Slurm Software Resolved
(workaround)

Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use srun as MPI program launcher. If you prefer using mpiexec/...

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1 year 3 months ago 1 year 3 months ago
Multiple definition error Software Resolved
(workaround)

GNU compiler versions 10+ may have C compiler errors like

/.libs/libmca_mtl_psm.a(mtl_psm_component.o): multiple definition of `mca_mtl_psm_component'

This is a ...

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1 year 3 months ago 1 year 3 months ago
BWA 0.7.17 vulnerability Cardinal Resolved
(workaround)

Cardinal hosted a version of bwa that had an unpatched vulnerability, 0.7.17. 

This version has been removed from Cardinal in favor of 0.7.18

1 year 6 months ago 1 year 3 months ago
Upcoming Expiration of Intel Compiler Licenses on Pitzer and State-wide Licensing Resolved

Old Intel compiler licenses on Pitzer and for state-wide access with versions 19.1.3 and earlier will no longer be available from March 31, 2025. We are currently...

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1 year 6 months ago 1 year 5 months ago
OpenMPI 4 and NVHPC MPI Compatibility Issues with SLURM HWLOC Ascend, Cardinal, Software Resolved
(workaround)

A pure MPI application using mpirun or mpiexec with more ranks than the number of NUMA nodes may encounter an error similar to the following:...

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1 year 5 months ago 1 year 2 months ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including...

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1 year 5 months ago 1 year 5 months ago

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