Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| GPFS filesystem Errors on June 4 2019 | filesystem |
Resolved |
Update Posted on 04 June 2019 12:27 PM We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more |
7 years 2 months ago | 7 years 2 months ago |
| Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 | Batch, login, Owens, Pitzer, Ruby |
Resolved |
Update #2 Posted on 14 June 2019 12:33 PM The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more |
7 years 2 months ago | 7 years 1 month ago |
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
7 years 1 month ago | 7 years 1 month ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 1 month ago | 4 years 8 months ago |
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
7 years 1 month ago | 7 years 1 month ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
7 years 4 months ago | 4 years 8 months ago |
| Extra messages during job startup and ending on Owens and Pitzer | Batch, Owens, Pitzer |
Resolved |
All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job: pmlogger: cannot open log "/...Read more |
7 years 5 months ago | 7 years 5 months ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
7 years 6 months ago | 7 years 6 months ago |
| NFS outage on Thursday Jan 17 from 7am to 8am | filesystem |
Resolved |
Update: This work has been canceled and will be done during downtime on Feb. 5. Original Post: On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more |
7 years 6 months ago | 7 years 6 months ago |
| Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 | login, Owens |
Resolved |
We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more |
7 years 6 months ago | 7 years 6 months ago |
