Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
5 years 10 months ago | 5 years 10 months ago |
| Spurious warnings about balance being exhausted | client portal |
Resolved |
Due to the price changes and some specifics about MyOSC, you may get warnings... Read more |
5 years 9 months ago | 5 years 8 months ago |
| Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 | Owens, Pitzer, Ruby, Software |
Resolved (workaround) |
Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more |
6 years 3 weeks ago | 11 months 1 week ago |
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
6 years 1 month ago | 3 years 12 months ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
6 years 1 month ago | 6 years 1 month ago |
| Balance messaging when application is submitted | client portal |
Resolved |
Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present. |
6 years 4 months ago | 6 years 3 months ago |
| Ansys DesignModeler with hardware acceleration | Software |
Resolved (workaround) |
Ansys DesignModeler with hardware acceleration is not working. With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow. ... Read more |
6 years 4 months ago | 11 months 1 week ago |
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
6 years 4 months ago | 5 years 1 month ago |
| GPFS problems on Owens | filesystem |
Resolved |
Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more |
6 years 3 months ago | 6 years 3 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
6 years 2 months ago | 6 years 2 months ago |
