Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
4 years 10 months ago | 4 years 10 months ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
4 years 10 months ago | 4 years 10 months ago |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your... Read more |
4 years 10 months ago | 4 months 3 weeks ago |
| starccm outage Feb 21, 2021 | Licensing, Outage, Owens, Software |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: OSC's starccm software license will expire at 12 a.m., Sunday, Feb... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
5 years 2 months ago | 5 years 1 month ago |
| Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 | Batch, login, Pitzer |
Resolved |
Updates at 10AM Feb 11, 2021: The rolling reboot is completed. Original Post: We will have rolling reboots of Pitzer cluster including... Read more |
5 years 2 months ago | 5 years 2 months ago |
| Usage overview graph for storage | client portal |
Resolved |
The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more |
5 years 8 months ago | 5 years 4 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
5 years 7 months ago | 5 years 7 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
5 years 6 months ago | 5 years 6 months ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc.... Read more |
5 years 5 months ago | 11 months 1 week ago |
