Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

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It is fixed and running...

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7 years 11 months ago 7 years 11 months ago
LAMMPS ppn=40 GPU problem on Pitzer Pitzer, Software Resolved

On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

7 years 11 months ago 6 years 9 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

...

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7 years 11 months ago 7 years 11 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov...

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7 years 11 months ago 7 years 10 months ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In...

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7 years 11 months ago 7 years 10 months ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as...

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7 years 9 months ago 7 years 9 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can....

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7 years 9 months ago 7 years 9 months ago
Replacement of Owens Ethernet switches from Dec 14, 2018 Network, Owens Resolved

Updated on Jan 16, 2019, at 09:20 AM:

The replacement is done except for the three switches including the login nodes of Owens. We posted another notice for more...

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8 years 1 month ago 7 years 9 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu...

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8 years 1 month ago 8 years 3 weeks ago
Job failures on some rolling-rebooted nodes on Owens since April 16, 2018 Owens Resolved

3:35 PM 4/30/2018 Update:

The cause is that NFSv4.1 is not configured correctly after OS on Owens was updated from RHEL 7.3 to 7.4. We re-rebooted the Owens compute nodes...

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8 years 5 months ago 8 years 5 months ago

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