Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. Please contact OSC Help if you... Read more |
3 years 12 months ago | 3 years 12 months ago | |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
10 years 1 month ago | 8 years 11 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 2 months ago | 1 year 3 days ago |
| Spurious warnings about balance being exhausted | client portal |
Resolved |
Due to the price changes and some specifics about MyOSC, you may get warnings... Read more |
6 years 1 month ago | 6 years 1 week ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
7 years 7 months ago | 7 years 7 months ago |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 3 months ago | 1 year 2 months ago |
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on...Read more |
1 year 10 months ago | 1 month 3 weeks ago |
| STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory | Cardinal, Software |
Resolved (workaround) |
After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following... Read more |
2 months 2 weeks ago | 1 month 3 weeks ago |
| starccm does not use vis node GPU | GPU, Software |
Resolved (workaround) |
Issue:When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the... Read more |
5 months 3 weeks ago | 5 months 3 weeks ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
5 years 5 months ago | 5 years 5 months ago |
