Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Rolling reboots across all OSC clusters beginning 09/16/2026 Resolved
  • ​​​​​​Date: Wednesday, September 16, 2026

  • Affected Systems: All...

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1 month 19 hours ago 2 weeks 2 days ago
Client Portal Service Interruption Resolved

We are currently experiencing an outage affecting access to the myOSC client portal (my.osc.edu). Users attempting to access the site may encounter error messages. We apologize for the...

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3 weeks 2 days ago 3 weeks 2 days ago
maya frame-renderer outage OnDemand, Software Resolved

The licenses hosted by OSU Arts and Sciences expired around September 16th. This resulted in frame renderer being unable to render frames at all, or without watermarks depending on the...

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3 weeks 1 day ago 5 days 19 hours ago
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Resolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (...

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4 months 2 weeks ago 3 months 3 weeks ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Resolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following...

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4 months 2 weeks ago 3 months 3 weeks ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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7 months 3 weeks ago 7 months 3 weeks ago
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the...

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7 months 3 weeks ago 7 months 3 weeks ago
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an...

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7 months 2 weeks ago 7 months 6 days ago
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a...

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7 months 1 week ago 7 months 1 week ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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5 months 2 weeks ago 5 months 5 days ago

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