Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Owens is in Partial Service | Owens |
Resolved |
3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected... Read more |
9 years 5 months ago | 9 years 5 months ago |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
2 years 10 months ago | 2 years 10 months ago |
| OnDemand Shell App Not Working in Firefox 148 | OnDemand |
Resolved |
Updates on March 12, 2026: This is fixed with OnDemand 4.1.4. Original post: We are aware of an... Read more |
6 months 2 weeks ago | 6 months 4 hours ago |
| Oakley Login Node Issues | Login Problems |
Resolved |
Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred. Glenn is currently functioning... Read more |
12 years 2 months ago | 12 years 2 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
5 years 11 months ago | 5 years 11 months ago |
| PBS torque commands from the Ruby login nodes are broken | Batch, Ruby |
Resolved |
1:20 PM 09/04/2018 Update: This issue is fixed.
12:52 PM 09/04/2018 Update: As a temporary workaround, please submit... Read more |
8 years 6 days ago | 8 years 6 days ago |
| Upcoming Expiration of Intel Compiler Licenses on Pitzer and State-wide | Licensing |
Resolved |
Old Intel compiler licenses on Pitzer and for state-wide access with versions 19.1.3 and earlier will no longer be available from March 31, 2025. We are currently... Read more |
1 year 6 months ago | 1 year 5 months ago |
| Unscheduled GPFS Outage | filesystem |
Resolved |
As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more |
11 years 2 months ago | 11 years 2 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While...Read more |
1 year 3 months ago | 9 months 2 weeks ago |
