Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Rolling reboot of Owens cluster, starting from 9AM June 28, 2017 Owens Resolved

Update posted on July 7, 2017 at 2:00PM:

Rolling reboot of login and compute nodes of Owens cluster is completed. 

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9 years 3 months ago 9 years 3 months ago
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP...

6 years 10 months ago 6 years 9 months ago
Parallel job with IntelMPI hangs Software Resolved

...

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2 years 6 months ago 2 years 2 months ago
Lustre jobs suspended filesystem Resolved

The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering...

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12 years 1 month ago 12 years 1 month ago
GCC 13 compilation errors due to missing headers Cardinal, Pitzer, Software Resolved
(workaround)

Users may encounter the following errors when compiling a C++ program with GCC 13:

error: 'uint64_t' in namespace 'std' does not name a type

or

error: 'std::...
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1 year 11 months ago 1 year 4 months ago
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for...

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11 years 9 months ago 11 years 9 months ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version...

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8 months 1 week ago 8 months 5 days ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage...

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7 years 8 months ago 7 years 7 months ago
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate...

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5 years 3 months ago 5 years 3 months ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/...

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1 year 4 months ago 1 year 3 months ago

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