Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Unresolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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3 months 2 weeks ago 2 weeks 3 days ago
Rolling Reboot of all three HPC clusters beginning July 7 Resolved

A rolling reboot is scheduled to remediate a ptrace vulnerability and safely restore debugger functionality for all clusters, including Ascend, Cardinal, and Pitzer...

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2 months 1 week ago 1 month 2 weeks ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:...
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12 years 4 days ago 11 years 11 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on...

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5 years 5 months ago 5 years 5 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can....

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7 years 8 months ago 7 years 8 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While...
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1 year 4 months ago 9 months 3 weeks ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes...

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10 years 7 months ago 10 years 7 months ago
weld predictor - slurm account error OnDemand, Software Resolved

Updated on 09/08/2022:

Users can choose the project code from a dropdown list to use. 

Original Post:

Users of weld predictor software in...

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4 years 1 month ago 4 years 4 days ago
6/4/13 Scheduled Downtime Outage Resolved

HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information.

13 years 3 months ago 13 years 3 months ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ...

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6 years 9 months ago 5 years 6 months ago

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