Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
GPFS filesystem Problem on Oct 24 2019 filesystem Resolved

Updated on 4:45 PM Oct 24, 2019

The issue is fixed. GPFS filesystems and OnDemand are back. 

Original Post

We are having issues with GPFS filesystem...

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6 years 10 months ago 6 years 10 months ago
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system...

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6 years 6 months ago 6 years 6 months ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,...

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12 years 1 month ago 12 years 1 month ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Resolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following...

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3 months 2 weeks ago 2 months 3 weeks ago
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <...

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2 years 2 days ago 2 years 2 days ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

...

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7 years 10 months ago 7 years 10 months ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please...

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5 years 3 months ago 5 years 3 months ago
Glenn module lammps-7Dec15 bug Software Resolved

Batch scripts loading module lammps-7Dec15 should use the user's login shell or

the Korn shell, e.g. #PBS -S /bin/ksh...

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10 years 7 months ago 10 years 4 weeks ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual...

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1 year 4 months ago 1 year 3 months ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

---------------------------------------------------------------------------------------

16 core nodes on Glenn are currently...

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13 years 6 months ago 13 years 5 months ago

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