Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Podman Error: "Failed to open() /dev/net/tun: No such device" Software Unresolved

Users may experience the following error when running Podman or Docker:

Error: pasta failed with exit code 1:
Failed to open() /dev/net/tun: No such device
Failed to...
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3 weeks 1 day ago 1 week 1 day ago
Oakley login node down login Resolved

One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu...

12 years 7 months ago 12 years 7 months ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ...

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6 years 10 months ago 5 years 7 months ago
Intermittent issue with connecting to batch server Batch, Owens Resolved

Updated on June 18, 2018, at 3:15 PM:

This issue has been fixed. 

Posted on June 18, 2018, at 12:30 PM:

We've been having intermittent...

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8 years 4 months ago 8 years 4 months ago
Vulnerability in R Programming language Resolved

Updates on 09/03:

The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using...

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2 years 4 months ago 2 years 1 month ago
Rolling Reboot of all three HPC clusters beginning July 7 Resolved

A rolling reboot is scheduled to remediate a ptrace vulnerability and safely restore debugger functionality for all clusters, including Ascend, Cardinal, and Pitzer...

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3 months 2 weeks ago 2 months 3 weeks ago
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th...

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11 years 7 months ago 11 years 7 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on...

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5 years 6 months ago 5 years 6 months ago
GPFS filesystem Errors on June 4 2019 filesystem Resolved

Update Posted on 04 June 2019 12:27 PM

We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ...

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7 years 4 months ago 7 years 4 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While...
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1 year 5 months ago 10 months 3 weeks ago

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