Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Critical change about using $PFSDIR directory at OSC | Batch |
Resolved |
Starting from Thursday, Feb 2nd, the |
9 years 8 months ago | 9 years 7 months ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
6 years 11 months ago | 6 years 7 months ago |
| OnDemand with Safari | Web Services |
Resolved |
Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more |
12 years 5 months ago | 10 years 11 months ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
2 years 7 months ago | 2 years 6 months ago |
| MATLAB (legacy) r2024a fails to launch on OnDemand Desktop | Software |
Resolved (workaround) |
As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the... Read more |
4 months 3 weeks ago | 4 months 3 weeks ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
8 years 2 months ago | 8 years 2 months ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. When attempting to login to OSC... Read more |
5 years 9 months ago | 5 years 9 months ago |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your...Read more |
5 years 3 months ago | 10 months 2 weeks ago |
| NAMD 2.11 precompiled binaries do not work | Software |
Resolved |
NAMD 2.11 precompiled binaries do not work. Please use NAMD 2.11 installed from the source and available via module namd/2.11. The NAMD 2.11 issue involves changes to the command charmrun... Read more |
10 years 8 months ago | 7 years 8 months ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:...Read more |
1 year 4 months ago | 10 months 2 days ago |
