OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

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7 years 3 months ago 7 years 1 month ago
Podman storage error due to outdated configuration file Software Resolved
(workaround)

If you experience a storage error such as:

 write /var/tmp/storage388772891/1: no space left on device.

you may have an outdated ~/....

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1 year 2 months ago 1 year 2 months ago
ouollama fails to login Login Problems, Software, Web Services Resolved

Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not...

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1 year 3 weeks ago 1 year 3 weeks ago
Owens is in Partial Service Owens Resolved

3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 

206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected...

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9 years 6 months ago 9 years 6 months ago
ORCA Bind to CORE Failure Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.:

...
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3 years 5 months ago 1 year 4 months ago
Oakley Login Node Issues Login Problems Resolved

Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred.  Glenn is currently functioning...

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12 years 3 months ago 12 years 3 months ago
Client Portal Service Interruption Resolved

We are currently experiencing an outage affecting access to the myOSC client portal (my.osc.edu). Users attempting to access the site may encounter error messages. We apologize for the...

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2 weeks 4 days ago 2 weeks 4 days ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and...

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6 years 5 months ago 6 years 4 months ago
Podman Error: "Failed to open() /dev/net/tun: No such device" Software Unresolved

Users may experience the following error when running Podman or Docker:

Error: pasta failed with exit code 1:
Failed to open() /dev/net/tun: No such device
Failed to...
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2 weeks 2 days ago 3 days 5 hours ago
OSC OnDemand & SSH Connection Degradation login Unresolved

OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues. Users may encounter slow responsiveness, or connection...

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1 hour 15 min ago 1 hour 4 min ago

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