Date: Wednesday, September 16, 2026
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
7 years 2 months ago | 7 years 2 months ago |
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
4 years 5 months ago | 4 years 5 months ago |
| Critical change about using $PFSDIR directory at OSC | Batch |
Resolved |
Starting from Thursday, Feb 2nd, the |
9 years 7 months ago | 9 years 7 months ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
6 years 10 months ago | 6 years 6 months ago |
| Code Server ondemand.osc.edu cannot open this folder because it contains system files | OnDemand, Software |
Resolved |
Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files" |
10 months 3 weeks ago | 10 months 3 weeks ago |
| OnDemand with Safari | Web Services |
Resolved |
Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more |
12 years 4 months ago | 10 years 11 months ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
2 years 6 months ago | 2 years 5 months ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
8 years 1 month ago | 8 years 1 month ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. When attempting to login to OSC... Read more |
5 years 8 months ago | 5 years 8 months ago |
| Reached your pull rate limit while pull from Docker hub | Software |
Resolved (workaround) |
You might encounter an error when pulling from Docker hub: ERROR: toomanyrequests: Too Many Requests. or You have reached your...Read more |
5 years 3 months ago | 9 months 3 weeks ago |
