Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
starccm does not use vis node GPU GPU, Software Resolved
(workaround)

Issue:

When trying to run starccm on a vis node in order to use GPU for visualization (not for GPU calculation), the typical way to do this would be to load the...

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7 months 2 weeks ago 7 months 2 weeks ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have...

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2 years 6 months ago 1 year 5 months ago
DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 Resolved

We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected.

8 years 10 months ago 8 years 10 months ago
Rolling reboots of Owens cluster, starting from Feb 18, 2021 Owens Resolved

Updated on March 2:

This is completed.

Original Post:

We will have rolling reboots of Owens cluster including login and compute nodes,...

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5 years 8 months ago 5 years 7 months ago
Issue when loading multiple Fluent or ANSYS modules simultaneously Software Resolved

Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error.  The most common case of this happening is when multiple of...

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12 years 1 week ago 10 years 11 months ago
Type mismatch error Software Resolved
(workaround)

GNU compiler versions 10+ may have Fortran compiler errors like

Error: Type mismatch between actual argument at (1) and actual argument at (2) (REAL(4)/REAL(8))

...

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1 year 5 months ago 1 year 5 months ago
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the...

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7 years 8 months ago 7 years 3 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 4 months ago 1 year 4 months ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if...

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7 years 4 months ago 7 years 4 months ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the...

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3 years 10 months ago 3 years 9 months ago

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